This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Further explanations may be provided for specific pages or features of this website in order to help you understand how we, this website and its third parties (if any) interact with you and your computer / device in order to serve it to you.
Any questions regarding this Policy and our privacy practices should be sent by email to email@example.com or by writing to R Goswell Ltd - Trading as Ideal Home Improvements, 10 Robin Lane, Sandhurst, Berkshire GU47 9AU. Alternatively, you can telephone 01252 856 812.
The DPA & GDPR Laws
We and this website complies to the DPA (Data Protection Act 1998) and already complies to the GDPR (General Data Protection Regulation). We will update this policy accordingly after the completion of the UK’s exit from the European Union.
Who are we?
We are specialist installers of quality Flat Roofs, UPVC Fascias, Doors, Windows and Conservatories, operating in Sandhurst and the surrounding area. Our company registration number is 07413229 and we are registered in England and Wales Our registered address is 10 Robin Lane, Sandhurst, Berkshire GU47 9AU.
What do we need to collect, why, and what do we do with this information?
In order to process your enquiry, when you fill in our contact form we will send your form details to our mailbox. Your details are not saved in any other databases we control.
We do not pass your information onto any third party’s, and will only use this information internally in the short term for making contact with yourself to respond to your request.
If you would like to request any information held about yourself please contact our data protection officer on 01252 856 812 or email your request to firstname.lastname@example.org and we will be able to provide your information back in the digital format it was received (email).
What are cookies? Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or use the cookie control system if available upon their first visit.
Website Visitor Tracking
This website uses Google Analytics to record visits.
Downloads & Media Files
Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti virus software or similar applications.
We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti virus software or similar applications.
Contact & Communication With us
Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.
Where we have clearly stated and made you aware of the fact, and where you have given your express permission, we may use your details to send you products/services information through a mailing list system. This is done in accordance with the regulations named in ‘The policy’ above.
External Website Links & Third Parties
Although we only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.
We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Policy & Usage
We adopt a Social Media Policy to ensure our business and our staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify authenticity of such profiles before engaging with, or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.
There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.